How to set up email in Outlook 2010

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This guide takes you step-by-step through the process of setting up a new email account in Outlook 2010.

Replace example.com with your domain name

♦ Auto Account Setup (recommended)

Setting up a new email address in Outlook is quick and easy using the Auto Account Setup option. However, reasons to rather use Manual Setup are:

  • if you prefer POP, as this automatic configuration defaults to IMAP 
  • if this is a new hosting account and domain propagation has not completed

1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings
Outlook 2010 email setup

3. On the Email tab, Select New
outlook2010-new

4. Click to select the Internet E-mail or Email account option > Next

5. In the Add Account box

Enter your details under E-mail Account

  • You can safely ignore any warning messages
  • If you’ve lost your password – Contact your Web Administrator 
  • > Next
    create-new-account

6. Outlook will now automatically configure your account as an IMAP account with all the correct settings.

7. Finish > Close

That’s it!

♦ Manual Account Setup

If you prefer to use POP  you will need to set up the account manually:

1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings

3. On the Auto Account Set-up screen, select Manual setup or additional server types. > Next
outlook2013-manual

Choose email service

4. Select Internet E-mail, then select Next
outlook2010 internet email

Email settings

5. Enter all the relevant details (Select POP or IMAP according to your preference) and then click More Settings

  • Outlook will auto-fill your user name, please ensure you fill in your entire email address as the username)

Outgoing Server Settings

6. Select the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication check box is selected, as well as Use same settings as my incoming mail server.
mso2007-outgoing server copy

Advanced Settings

7. Select the Advanced tab

8. Check these settings:

For IMAP:

  • The Incoming server port for IMAP is 143
  • Use the following type of encrypted connection is None
  • The Outgoing server (SMTP) port is set to 587
  • Use the following type of encrypted connection is None

For POP:

  • The Incoming server port for POP is 110
  • Not ticked: This server requires an encrypted connection (SSL)
  • The Outgoing server (SMTP) port is set to 587
  • Use the following type of encrypted connection is None

9. Select OK, then Next and Finish.

10. Your Outlook mail program should now be set up to send and receive mail.