This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 for Mac.
Note: This guide defaults to IMAP and No SSL.
Replace example.co.za with your domain name
Check your password
- First, check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password – you will need to get your domain or web administrator to update it for you if you don’t have konsoleH access.
Add your mail account
-
- Launch Outlook for Mac
- Select the Tools tab and then Accounts
- A new window will open which will list any other accounts already set up
- At the bottom left, Click the ‘+‘ button and then New Account…
- Add your email address and click Continue
- The programme will unsuccessfully search for the provider. Select IMAP/POP
Enter your account information
- Choose IMAP or POP according to your preference.
- Ensure that the User Name is the full email address in lower case.
- If you don’t know your password, Contact your Web Administrator .
- Incoming server
- add mail. before your domain name
- Untick Use SSL to connect
- Outgoing server
- add smtp. before your domain name
- Untick Use SSL to connect
- Change the port number from 25 to 587
- Click Add Account
- Click Done
- You’re not quite done yet:
- All settings should be correct on this screen – now choose More Options
Further Outgoing server settings- Authentication: Use the dropdown arrow to select User Name and Password
- Enter in your User name (full email address) and Password
- Ignore Unqualified domain
- Click OK
You have completed your account setup.